TDS Desk:

Although Bangladesh’s mobile internet speed has increased in the Speed Test Global Index, in reality, the country’s customers are not enjoying the service as expected. They also expressed disappointment about this.

Bangladesh Mobile Phone Consumers Association informed in a statement sent to the media on Friday (October 11).

Customers getting frustrated

Mohiuddin Ahmed, the president of the organization, said that the results of the Speed Test Global Index on April 25 showed that Bangladesh’s position has dropped to 122nd – the speed test result for March this year, whereas in February, Bangladesh’s position was (according to their data) 106th – where our neighboring country India is shown at 16th place. The test showed that the Internet download speed was 24.59 Mbps and the average upload speed was 11.53 Mbps.

On October 10, Speed ​​Test Global Index report revealed that the average internet download speed in Bangladesh is currently 27.76 Mbps and the average upload speed is 11.22 Mbps. Mobile internet latency is shown to be 25 milliseconds,” he said.

By reviewing these data, it can be said that Bangladesh has improved in mobile internet. However, the speed here is “very negligible” compared to other countries. While the average download speed in UAE is 398 Mbps, in Bangladesh it is 27.76 or 24 Mbps.

Currently, the internet speed has not increased as per the increasing demand of customers. As a result, customer dissatisfaction has now reached “extreme levels,” said Mohiuddin Ahmed. “Even if there is internet data, it remains unused due to the lack of internet speed. Just as there are many inequities and crises in the mobile internet service sector, there is a lack of sincerity and accountability of the commission in proper monitoring.”

Besides, the service quality is not increasing due to the “monopoly of operators” or only looking at their business. Because currently high-speed internet is important not only for domestic consumers but also for industrial development and international market expansion, Mohiuddin Ahmed ‍also said, urging the government to play a special role in this regard.